Policies & Disclaimers
Effective Date: October 4, 2025

Business: Kayla Sierra LLC (“we,” “us,” “our”)

These Policies & Disclaimers (“Policies”) provide important notices about how our services, coaching, templates, content, and communications work. They supplement our Terms of Use and Privacy Policy. If there’s a conflict, the Terms of Use control.

1) No Guarantees; Your Results Depend on You
We provide education, tools, and support—but we do not guarantee specific outcomes or results (e.g., revenue, grades, weight loss, business performance, legal or tax outcomes, health outcomes). Your results depend on many factors beyond our control, including your effort, decisions, timing, market conditions, and personal circumstances.

Testimonials & examples are illustrative only and are not promises. Individual experiences vary.
Any forward-looking statements (e.g., “can,” “might,” “potential,” “opportunity”) reflect hopes or opinions, not certainties.

2) No Professional Advice
Unless explicitly stated in a signed engagement letter with a licensed professional, nothing we provide is legal, tax, accounting, investment, or medical advice. Our content and coaching are educational and for general informational purposes. You are solely responsible for your decisions. Consult your own qualified professional before acting.

3) You Are Responsible for Your Actions
You agree that you—not Kayla Sierra LLC—are responsible for your choices, actions, and results, including how you implement our materials or coaching. You understand there are risks inherent in starting or operating a business, making financial decisions, changing routines, or altering health behaviors. You assume full responsibility for those risks.

4) Communications Policy (Email & SMS/Text)
Email. If you provide your email and opt in, you consent to receive marketing and transactional emails from us. You can unsubscribe anytime using the link in our emails (transactional emails may still be sent).
SMS/Text. If you provide a mobile number and expressly opt in, you consent to receive recurring automated and non-automated texts (marketing and transactional) from Kayla Sierra LLC at the number provided. Message frequency varies. Message & data rates may apply.

Opt-out: Reply STOP to any message to cancel.
Help: Reply HELP or contact us at [support@yourdomain.com].
Not a condition: Consent is not required to purchase.
Carrier notice: Carriers aren’t liable for delayed/undelivered messages.
You confirm you are the subscriber or customary user of the number provided and will notify us if the number changes.

See our Privacy Policy for how we collect, use, and safeguard personal data. We do not sell your personal information or share it with third parties for their independent marketing without your express consent.

5) Electronic Signatures & Records
You agree that checking a box, clicking “I agree,” typing your name, drawing a signature, or otherwise indicating assent on our Site or via our e-signature provider constitutes your electronic signature, which is legally binding to the fullest extent permitted by law (including the U.S. ESIGN Act and UETA). You consent to transact and receive records electronically. Keep your contact info up to date so you receive notices.

6) Refunds, Cancellations & Access

Digital products/templates/downloads: Unless expressly stated otherwise on the specific offer page, all sales are final once access or delivery is granted.
Coaching/consulting: Rescheduling, lateness, and no-show rules follow the policy shown at booking. Missed or late sessions may be forfeited.
Subscriptions: If you enroll in recurring plans, they auto-renew until you cancel per the instructions in your account or receipt. Cancel at least 3 business days before renewal to avoid the next charge. Partial periods are not prorated unless required by law.
Chargebacks: Filing a chargeback without first contacting support may trigger access suspension while we provide proof of delivery/use.

7) Recordings & Media
Live sessions, webinars, and group calls may be recorded for your re-watch access and our internal training. We will not use your image/voice for public marketing without your separate consent, where required.

8) Third-Party Tools & Links
We use reputable vendors (e.g., payment processors, video/meeting tools, analytics, file delivery). Their services are governed by their terms and privacy policies. We are not responsible for third-party websites, apps, content, outages, or data practices beyond our control.

9) Intellectual Property & Use of Our Materials
Our content, templates, spreadsheets, documents, videos, trainings, and branding are protected by intellectual property laws. Unless a product page clearly says otherwise, your purchase gives you a personal or single-business license (one seat) to use the materials internally. You may not resell, redistribute, republish, post, share outside your organization, or create competing works from our materials without written permission.

10) Health, Fitness, and Nutrition (If Applicable)
Any references to workouts, nutrition, labs, or health are general information only and are not medical advice. Consult your healthcare provider, especially if you are pregnant, nursing, on medication, have a medical condition, or experience adverse symptoms. Stop activities that cause pain or distress and seek care.

11) Earnings & Financial Disclosures (If Applicable)
Any income or savings examples are illustrations, not guarantees. Business and market risks can lead to losses. Do your own diligence and consider independent financial advice.

12) Community & Conduct
We aim for a safe, supportive environment. You agree not to harass, defame, spam, or share others’ confidential information. We may remove content or revoke access for behavior that violates these Policies or our Terms.

13) Limitation of Liability; Indemnity
To the maximum extent permitted by law:

We are not liable for indirect, incidental, special, consequential, or exemplary damages; lost profits; lost data; or similar losses.
Our total liability, if any, is limited to the amount you paid us in the 12 months preceding the claim.
You agree to indemnify and hold us harmless from claims arising out of (a) your use of our services/materials, (b) your breach of these Policies or our Terms, or (c) your violation of any law or third-party right.
See the full language in our Terms of Use.

14) Minors
Our services are intended for users 18+. If you are under 18, you may use our services only with the involvement and consent of a parent or legal guardian, where permitted.

15) Changes to These Policies
We may update these Policies at any time. Updates are effective when posted with a new “Effective Date.” Your continued use after changes means you accept the updated Policies.

16) Governing Law & Venue (Reference)
These Policies are governed by New York law. Any dispute will be brought exclusively in the state courts of New York County, New York or the federal courts of the Southern District of New York, as set out in our Terms of Use. You consent to personal jurisdiction in those courts.

17) Contact Us
Kayla Sierra LLC
442 East 176 St, APT 34
Bronx, New York, 10457
Email: Kayla@kaylasierra@gmail.com
If you need assistance with email/SMS opt-outs, data requests, or product access, contact us anytime.

Testimonials & examples are illustrative only and are not promises. Individual experiences vary.

Any forward-looking statements (e.g., “can,” “might,” “potential,” “opportunity”) reflect hopes or opinions, not certainties.

Opt-out: Reply STOP to any message to cancel.

Help: Reply HELP or contact us at [support@yourdomain.com].

Not a condition: Consent is not required to purchase.

Carrier notice: Carriers aren’t liable for delayed/undelivered messages. You confirm you are the subscriber or customary user of the number provided and will notify us if the number changes.

Digital products/templates/downloads: Unless expressly stated otherwise on the specific offer page, all sales are final once access or delivery is granted.

Coaching/consulting: Rescheduling, lateness, and no-show rules follow the policy shown at booking. Missed or late sessions may be forfeited.

Subscriptions: If you enroll in recurring plans, they auto-renew until you cancel per the instructions in your account or receipt. Cancel at least 3 business days before renewal to avoid the next charge. Partial periods are not prorated unless required by law.

Chargebacks: Filing a chargeback without first contacting support may trigger access suspension while we provide proof of delivery/use.

We are not liable for indirect, incidental, special, consequential, or exemplary damages; lost profits; lost data; or similar losses.

Our total liability, if any, is limited to the amount you paid us in the 12 months preceding the claim.

You agree to indemnify and hold us harmless from claims arising out of (a) your use of our services/materials, (b) your breach of these Policies or our Terms, or (c) your violation of any law or third-party right. See the full language in our Terms of Use.

Carrier notice: Carriers aren’t liable for delayed/undelivered messages.
You confirm you are the subscriber or customary user of the number provided and will notify us if the number changes.

You agree to indemnify and hold us harmless from claims arising out of (a) your use of our services/materials, (b) your breach of these Policies or our Terms, or (c) your violation of any law or third-party right.
See the full language in our Terms of Use.